Frequently Asked Questions
- When should I order?
- What quantity should I order?
- Do you have a minimum order quantity?
- How do I word my invitations?
- How can I personally address my guests?
- How much will it cost to post my invitations?
- Do you have a showroom?
- Do you ship internationally?
- Do you offer custom designs?
- Returns
When should I order?
Invitations are generally sent out four to eight weeks before your wedding. Allowing time for design and printing of your pieces you will need to place your order 4-6 months prior to your wedding or earlier. However, we recommend ordering your invitations as soon as all of your information (time, date, locations, etc.) is finalised thus allowing as much time as possible for the process.
Save the dates are sent out 6-14 months before the wedding. Save the dates are particularly useful for destination weddings, or weddings held where many guests are from interstate or overseas. They are also a great opportunity to have a bit of fun with your design, and give your guests a glimpse of your celebration to come.
See turnaround times for more information.
What quantity should I order?
You can choose to order different quantities for every piece you order. You may like to order additional invitations to ensure that you are able to cover any late guest list additions. You may also like to order extras of any items to be handwritten upon (invitations with guest names, thank you cards). 10-20% extra will normally be sufficient for this purpose.
Keep in mind when compiling your guest list that many guests (couples, families) can be invited with the same invitation. A wedding of 120 guests for example, may only require 60 invitations.
Do you have a minimum order quantity?
No, we don't have a minimum order quantity, and you can order the exact number of items you require. However, letterpress printing does have high setup costs (making printing plates, hand-mixing inks, preparing the press), which are the same whether you order 20 or 100 pieces.
How do I word my invitations?
See our wording & etiquette page for more information and wording suggestions (PDFs), or contact us for advice on wording and etiquette – we are more than happy to help in any way.
How can I personally address my guests?
See our wording & etiquette page for the options available for personally addressing your guests on your invitations, or visit our name bands page for more information on the name bands we offer.
How much will it cost to post my invitations?
Be sure to check with your local Australia Post office for postage charges for your invitations. Our invitation sizes are a large letter, and multiple pieces will increase their weight.
Do you have a showroom?
We work solely through our website via email and over the phone with couples all over Australia and internationally. We are a very small studio and don't have a showroom or stockists. However, distance is no obstacle and you can order samples via our collection pages to see and feel our printing first-hand.
Be sure to contact us if you have any concerns.
Do you ship internationally?
Unfortunately at the moment due to long delays and uncertainty with shipping / postage, we are unable to work with couples based outside of Australia.
Do you offer custom designs?
No, at the moment we are unable to offer custom design services. We can alter any of our collection designs to suit your style. Changing the fonts, colours and other personalisations can completely change the look and feel of a design. See our personalising pages for the design changes available, or contact us to discuss your ideas in more detail.
Returns
Our priority is your happiness. If something isn't right, please let us know and we will do everything we can to correct it.